Terms and Conditions Aware4Youth

Aware4Youth, established at Torenallee 20, 5617 BC Eindhoven, registered with the Chamber of Commerce under number 65101219.

1.⁠ ⁠Definitions

Services: non-medical support focused on structure, overview and daily functioning, as well as related activities within this framework.

Customer: the party entering into the agreement and responsible for payment

Client: the person receiving the services

Customer and client may be the same person

2.⁠ ⁠Applicability

These terms apply to all quotations and agreements

Deviations are valid only if agreed in writing

By accepting a quotation or using the services, these terms are accepted

3.⁠ ⁠Formation of the agreement

All quotations are non-binding and valid for the period indicated

An agreement is formed as soon as:

the quotation has been accepted in writing, or

written consent is evident, or

the services have actually commenced

Aware4Youth may suspend performance until receipt of a signed quotation

4.⁠ ⁠Nature of the services

Aware4Youth provides non-medical support focused on structure, overview and daily functioning.

Services from age 18 up to and including 60+.

If applicable, the support can be used within WLZ-PGB (personal budget) and does not concern care in kind (ZIN) or an WMO provision.

The services are not a medical treatment and do not replace care from doctors or other care providers.

Aware4Youth has an obligation of effort, not an obligation of result

5.⁠ ⁠Performance and use of third parties

Aware4Youth determines the manner of performance

Aware4Youth may engage third parties with the consent of the person concerned / interested party

Aware4Youth is not liable for acts of third parties, unless there is intent or gross negligence

6.⁠ ⁠Obligations of the customer

The customer provides correct and complete information

The customer is responsible for timely payment

Incorrect information is at the customer’s risk

7.⁠ ⁠Payment

Payment must be made within 14 days, unless otherwise agreed

In case of late payment, statutory interest and collection costs are due

Aware4Youth may suspend work if payment is not made

8.⁠ ⁠Cancellation and termination

Termination is confirmed in writing or by email.

Work already performed will be invoiced

Cancellation arrangements may vary by service

9.⁠ ⁠Liability

Aware4Youth is only liable for direct damage

Liability is limited to the invoice amount

Indirect damage is excluded

Aware4Youth is not liable for:

choices or actions of the client

interpretation of the support by a third party engaged.

use of information outside its context

Liability for third parties is excluded, unless there is intent or gross negligence

10.⁠ ⁠Force majeure

Aware4Youth is not liable in the event of force majeure, including illness or circumstances beyond its control

11.⁠ ⁠Privacy and confidentiality

Aware4Youth handles personal data carefully

Processing takes place in accordance with the GDPR

Aware4Youth has a duty of confidentiality

12.⁠ ⁠Complaints procedure

Complaints can be submitted via info@aware4youth.nl

Aware4Youth handles complaints carefully and within a reasonable period

The client may use a complaints officer

If necessary, the complaint can be submitted to the Healthcare Disputes Committee General

13.⁠ ⁠Intellectual property

All materials developed by Aware4Youth remain the property of Aware4Youth

14.⁠ ⁠Changes

Aware4Youth may make changes to its general terms and conditions at any time whenever it deems this necessary.

15.⁠ ⁠Applicable law and disputes

Dutch law applies

Disputes will be submitted to the competent court